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Seeking Guidance on Configuring Email Account in Business Central 20.5 On-Premise

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Posted on by DH-07050537-0

Dear Dynamics 365 Community,

I hope this message finds you well. My name is Desh, and I am reaching out to seek guidance from the community regarding the configuration of email accounts in Business Central 20.5 on-premise.

Our organization is currently using Business Central 20.5 hosted on an Azure server, and we have integrated our systems with Office 365 for email communication. We are in the process of setting up an approval workflow and sending payment advice to vendors through email. However, we are facing challenges in configuring the email account.

I would greatly appreciate it if members of the community could provide insights and step-by-step guidance on how to configure the email account in Business Central 20.5 to facilitate the sending of email.

If anyone has successfully implemented a similar setup or has expertise in this area, your assistance would be invaluable to us.

Thank you in advance for your time and support. I look forward to learning from the community's experiences and insights.

Best Regards,

Desh

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Dynamics 365 Business Central

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YUN ZHU 95,546 Super User 2025 Season 2 on at

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As far as I know there should be no difference between 20.5 and the latest version. I hope the following information can give you some tips.

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email

https://learn.microsoft.com/en-us/training/modules/set-up-email/

Thanks.

ZHU

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Judy Microsoft Employee on at

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Hi,

To configure an email account in Business Central On-Premises, you can follow these steps:

Open Business Central and search for the "Email Accounts" page.

This will start the Setup Up Email assisted setup process. Click next on the welcome page and you will have the option to pick what Account type you wish to use for email. For the example we'll be selecting 'Current User' but for more information on each account type you can reference the following:

Set up email in Business Central (contains video) - Business Central | Microsoft Learn

If you don't have an Azure app registration, you will be prompted to create one.

On the Email Application AAD Registration Page you will need to enter in the Application (Client) ID, Client Secret value, and verify the proper Redirect URL is entered with '/OAuthLanding.htm':

Once entered you can then verify the registration:

Once the registration is verified, you can proceed to create an email account by entering the necessary details.

Best Regards,

Judy

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