debtor maintenance options - tax registration

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Posted on by Community Member

I have GP 2010 R2.

In the Debtor Maintenance Options window, if I set up a customer with a country code of GB it keeps wanting me to enter a valid tax registration number.

The only way I can around this is to
Enter a valid number and save the changes,
In the Debtor Maintenance Window change the country code to any other country
Go back to the options windows and delete the tax reg no and save
Finally back in the main Debtor Maintenance window change the country code back to GB

I do have the Debtor Maintenance Window modified and it also contains some VB code, but even when I set the user back to using standard GP forms I get the same problem.

Is there somewhere else I can check that could be causing this?

It's not been a major problem, just a bit of inconvenience having to fill in the tax number as we don't need it, and indeed we won't always have one where the debtor is a private individual.

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Sheri Ibbotson 712 on at

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RE: debtor maintenance options - tax registration

I have the same issue in GP2013R2
Community Member on at

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RE: debtor maintenance options - tax registration

Al,

thanks for that. I'll have to see if I can build some sort of custom field to replace the Country Code field.

We keep finding typo's and inconsistenices when users type in country names

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Alan Lee 2 402 on at

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RE: debtor maintenance options - tax registration

Hits - we see exactly the same problem; we've stopped using the country code field and have been adding country manually to the country field on the debtor card. We see the same thing on creditors.

Not sure where the problem is coming from - looks like built in programming though...

Al