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Customer experience | Sales, Customer Insights,...
Suggested Answer

Is it possible to Set data in Virtual Entity In Customer Engagement From The Table of Finance and Operation

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So i have a custom table in Dynamics Finance and Operation and  a furtual entity in Dynamics Crm. All i have to do now is to  retrieve data from the table of F&O and set it into the Virtual Entity of CE. Is it possible?

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  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at

    Hi Uwaish Khan Pathan,

    All virtual entities are read-only so this is not possible.

  • Suggested answer
    Wahaj Rashid Profile Picture
    11,323 on at

    Hi,

    Before we create a Virtual Entity, first we need to setup a Virtual Entity Data Source. Data is retrieved from this data sources and filled into virtual entity.

    You cannot explicitly load data into Virtual Entities.

    Virtual Entity Data source could be:

    1. OData endpoint.
    2. Solution Component Data Source (plugin to retrieve data).

    For your scenario, you can use D365 F&O's OData endpoints or write a plugin (if you need to manipulate data before you load).  

    Here are few articles for the same:

    https://dynamicsninja.blog/2018/09/30/virtual-entities-part-1-odata-v4/

    https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/virtual-entities/sample-generic-ve-plugin

    Let me know if you need further clarification.

    Best,

    Wahaj

    (if it helps, please mark it as verified)

  • Wahaj Rashid Profile Picture
    11,323 on at

    Hi,

    Did you get answer to this question?

    Please mark the answer as verified if it helped.

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