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Customer experience | Sales, Customer Insights,...
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Data Sources

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What are the data sources it supports now. I am seeing only csv, text( which are in Azure) and outlook  are supported, can we connect any ERP, or Onpremise databases?

  • Aditya Kuppa Profile Picture
    Aditya Kuppa 320 on at
    RE: Data Sources

    Hello all,

    On-prem connectivity is now available in a preview mode in Customer Insights. Please reach out to CIHelp@microsoft.com so we can assist you bring in your on-prem data into Customer Insights and generate rich unique customer profiles from all your data sources.

    Thank you!

    Aditya Kuppa

    Customer Insights team

  • Aditya Kuppa Profile Picture
    Aditya Kuppa 320 on at
    RE: Data Sources

    Hello,

    Want to provide an update that the preview timeline for the on-prem connectivity is now moved from June 2020 to late July / early Aug, for the work involved in enabling this functionality in CI.

    Please continue to leverage the alternatives to get on-prem data into CI, i.e., export your on-prem data to Azure SQL, Azure blobs, or CSV files etc. and ingest from there into CI.

    We will provide an update once the preview is available.

    Thank you!

    Aditya Kuppa

  • vijay.k Profile Picture
    vijay.k 10 on at
    RE: Data Sources

    Hi Aditya,

    Now its clear , as of now it doesn't support Onpremise thanks. Other cloud platforms other than Azure , can we connect?

  • Aditya Kuppa Profile Picture
    Aditya Kuppa 320 on at
    RE: Data Sources

    Hi Vijay,

    As discussed on the other thread here community.dynamics.com/.../1012369 we are working on the on-prem connectivity in Customer Insights and plan to make it available by H1 end in 2020. In the interim, please upload the data to Azure blob and we can consume it from there. Please send an email to CIHelp@microsoft.com and we will be happy to answer any further questions related to the data ingestion.

    Thank you!

    Aditya Kuppa

  • Suggested answer
    RE: Data Sources

    Hello Vijay, 

    Thank you for your reply . I have this article https://docs.microsoft.com/en-us/dynamics365/ai/customer-insights/pm-powerapps-connector which tells us we should be able to connect to Dynamics 365 customer insights.

    Please let me know if this is helpful.

  • vijay.k Profile Picture
    vijay.k 10 on at
    RE: Data Sources

    Actually I was looking for Customer Insights. Right now I am able to connect only CRM modules, files over Azure and Outlook,  How to connect On premise databases like SQL Server, Oracle DB. I have installed Data gateway, but nothing shows up there while selecting data source.

  • Suggested answer
    RE: Data Sources

    Hello Vijay,

    Greetings and thank you for writing to us. I assume we are talking about data sources through which we can connect over to PowerApps . We have released new capabilities as mentioned in the article below wherein we can now connect to Teradata , PostGre and MySQL  

    https://powerapps.microsoft.com/en-us/blog/whats-new-in-dataflows-and-data-integration-september-2019/ 

    Also I was able to find the newly released SAP connector information https://powerapps.microsoft.com/en-us/blog/introducing-the-sap-erp-connector/  .

    Regarding being able to perform integration or connection for our on premises server the article has some information around it https://powerapps.microsoft.com/en-us/blog/connect-to-your-on-premises-data-sources-using-on-premises-data-gateway-from-powerapps/ 

    Please let me know if you have any other questions around the above. Please mark my answer as verified if you found it helpful.

    Bhartendu Pandey

    Dynamics CRM support Engineer - Customer Engagement/PowerApps/PowerAutomate

    Microsoft

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