Direct Deposit Exceptions Report - Amount Intended Column

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Posted on by AB-27040854-0

Hello - We have several employees who are showing up on the Direct Deposit for Payroll Exception Report with the #2 error. My question is I don't understand where the amount listed in the Amount Intended column is populating from. The employees in question all used to have an HSA account, but they no longer do. The HSA DD account is inactive, and the deduction is inactive as well. Their paychecks are all correct, but we don't know how to clear the errors from the Exceptions report because we don't know where the dollar amount in the Amount Intended column is coming from. It's not the original amount that had been being deducted, and we can't track it back to any information entered in their Direct Deposit or HSA deduction cards so we are at a loss. Any ideas?

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Microsoft Dynamics GP

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Terry R Heley Microsoft Employee on at

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I'm not sure how it is setup so hard to tell, but I would make sure that under linked deductions button under Cards | Payroll | Direct deposit, nothing is entered.

I would maybe also remove the line no longer used just to test if it is causing an issue.

Also make sure the remainder of net line number at the top is set to the line that is where the remainder of money goes and not a different line.

Thanks

Terry Heley
Microsoft

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