web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Missing Incoming Document Files

(0) ShareShare
ReportReport
Posted on by 5

Hi there, when i go into Charts of Accounts, and then go onto General Ledger Entries and i look at the invoices i can't find the attachment invoice in the 'Incoming Document Files' it just says "(There is nothing to show in this view)" Older invoices from a year ago show an attatcched invoice, but within the past year i ccant see any attatched invoice 

Screenshot-2023_2D00_03_2D00_25-at-13.49.17.png
Would anyone know how to fix this and make sure that the attached invoices appear in the Incoming Document Files section
I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,187 Moderator on at

    I think you need to start check internally if something around the handling of incoming invoices in your business have changed during the last year and try to follow what process the transactions that are missing documents have run through.

  • Suggested answer
    YUN ZHU Profile Picture
    100,629 Super User 2026 Season 1 on at

    Hi, I tested it, and the Incoming Document File can be displayed in General Ledger Entries normally.

    pastedimage1679875706648v1.png

    pastedimage1679875738310v2.png

    pastedimage1679875760152v3.png

    pastedimage1679875781224v4.png

    pastedimage1679875799333v5.png

    pastedimage1679875811410v6.png

    You need to confirm whether your invoice is actually associated with the Incoming Document.

    pastedimage1679875991540v8.png

    pastedimage1679875950076v7.png

    Hope this helps.

    Thanks.

    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,036 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,179 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 828

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans