When the purchase order, receiving, enter match invoice process is used, this work ok, but when a creditor transaction entry is made, and it get paid and apply, the invoice remain in PM20000 but post to PM30200 and PM30300.
Does anyone have an idea?
We use GP9 SP2
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Are you able to look at the record in PM20000? There must be something unusual about that one. I'd look at it compared to other records in the table and see if anything jumps out at you.
Run Checklinks and Reconcile on Payables Braam. File>Maintenance>Checklinks>Purchasing>Payable Transaction Logical File and Payable History Logical file then run Tools>Utilities>Purchasing>Reconcile. See if this moves the invoice out of PM20000.
Thanks for the answer. Yes it is 100% paid. Not even 0.01 remaining. The risk is that it can be paid again.
Braam, are you sure the invoice in question is 100% paid? if there is even $.01 balance unpaid balance on the invoice it will stay in PM20000 until it is completely paid or a credit is applied to it to close the balance.
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