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Finance | Project Operations, Human Resources, ...
Answered

how to use drop ship in ax 2012

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Posted on by 807

Dear all

i have a scenario if i have Purchase order and waiting the product to be received now i want to send this product to customer directly without come to my warehouse how to use this in ax , i know there is Direct Delivery functionality in ax but this use when i want to sell item i don't have and buy it and send to customer direct but my case here i already create PO and need to delivered to customer

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    304,506 Super User 2026 Season 1 on at

    Hi Atef,

    Like you mentioned yourself the direct delivery is intended to support with drop shipments. As you have a PO, there are two options:

    - Adjust the delivery address and inform the vendor. However, this will not automatically have a link with the sales order. The receipt and packing slip needs to be posted seperately.

    - Adjust the quantity on the PO and inform the vendor. Then also create a new direct delivery PO from the SO with the standard feature.

    Anyway, it requires some manual handling because you already have PO.

  • Verified answer
    Zain Mehmood Profile Picture
    4,189 Most Valuable Professional on at

    Hi Atef083,

    What your looking for is to send the shipment to customer without receiving and creating a sales order in the system.

    In your process I understand that you don't want to receive the inventory in system, but my suggestion would be to reduce the product in the system, create a virtual warehouse in your system. Receive the item in that warehouse, after that you can either create a sales order from direct delivery or you can create a movement journal to process that inventory of of the system.

    Otherwise you won't be able to create a reference for the customer for any shipment in the system.

    Please mark YES against the answer that helps you. Thanks 

    Regards,

    Zain 

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