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Good day!
Where can we know reasons of "hard bounce" and "soft bounce" more detail to understand how it solve?
Thanks for your reply.
Hi Spiker,
Please refer to insights glossary from documentation for "soft bounce" and "hard bounce" reason.
https://docs.microsoft.com/en-us/dynamics365/marketing/insights-glossary
You could also check answer of Megan and Ben in following thread:
https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/286721/hard-bounces-soft-bounces---how-are-they-tracked
Regards,
Clofly
Here is our glossary as mentioned in the comment above : https://docs.microsoft.com/en-us/dynamics365/marketing/insights-glossary
Please reach out to us on d365mktcomm@microsoft.com to follow up if you need further guidance. :)
Thanks,
Preeti Rana
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