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Microsoft Dynamics GP (Archived)

Business Portal 5 install error

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Posted on by 3,914

I am upgrading from Business Portal 3 to Business Portal 5.  Sharepoint was already upgraded successfully to WSS 3 on new hardware.

The installation options I am selecting are HRM Self Service Suite (just Employee Pay and Employee Profile), Order Management, and Requisition Management.  When I hit Next this is the error I receive:

The following selected items are not registered or are not installed in the back office:

Electronic Document Delivery

We are running EDD in Business Portal 3, but if this module was removed in version 5.0, why am I receiving this error?  Is there something wrong with my registration keys?  How can I get this error to go away so I can install?

Any assistance is appreciated.  Thanks!

-Joe

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  • Suggested answer
    Re: Business Portal 5 install error

    Joseph,

    Thanks for using the newsgroups.  Before doing anything, please make sure that you have backups of your databases.  

    If you remove all records from the DYNAMICS..MbfInstalledDatabases table that reference EDD, you should be able to continue with the installation.  If you are uncomfortable doing this, please contact support and they'll be glad to help.

    Thanks

    Rob

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