We have a workflow configured to automatically send emails based on certain actions. Currently, the workflow email is setup with the From field as one of the admin users that is doing the customizations in Dynamics. We need to update the From field to be from an email address that is currently not associated to a user. Can anyone help me confirm the process I believe is the way to handle it? :)
Do we need to create a new user with the desired email address (the organizations emails are hosted through Google) and assign that user a Dynamics license? (This user would only be used for sending emails in Dynamics) And from there, we configure the mailbox settings for this account and enable and approve? Then obviously update the workflows.
Wanted to confirm this is the right way! Thanks in advance!!