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Personalization's imports loading but not changing

Posted on by 5

Hello,

When loading an imported personalization to another user it seems none of the changes are taken affect.  This is no matter the user or personalization. We have tried different users and different modules with no success.

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  • RodRodriguez Profile Picture
    RodRodriguez on at
    RE: Personalization's imports loading but not changing

    Check to see if there is an unmanaged layer on the personalization in the target environment.  If there is, remove it and see if that resolves the issue

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