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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Personalization's ...
Customer experience | Sales, Customer Insights,...
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Personalization's imports loading but not changing

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Posted on by Jnapoli 5

Hello,

When loading an imported personalization to another user it seems none of the changes are taken affect.  This is no matter the user or personalization. We have tried different users and different modules with no success.

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  • RodRodriguez Profile Picture
    RodRodriguez on at

    Check to see if there is an unmanaged layer on the personalization in the target environment.  If there is, remove it and see if that resolves the issue

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