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Finance | Project Operations, Human Resources, ...
Suggested Answer

Time zone for local time transactions

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Posted on by 99

Hello WW colleagues.

My company is in Japan and HQ is in US.

AX server is shared and each company has its own company code.

I just found time zone of my company is US thus we face some transactions are posted with US time, this is a stupid issue. 

Please kindly advice if changing time zone to Japan can solve this issue.

We have some batch processes and I do hope these will be also affected "properly".

Best regards,

I have the same question (0)
  • Martin Dráb Profile Picture
    239,392 Most Valuable Professional on at

    Datetime values are normally stored in UTC and displayed in user's preferred zone. They're not stored on local time zones, therefore saying that "it was posted with US time" and "changing time zone to Japan" doesn't make sense.

    Isn't the field populated by your own code? The fact that you have a problem with the value may suggests that you have a bug in code (and the time isn't stored in UTC by mistake).

  • Suggested answer
    Alfasith AX Profile Picture
    120 User Group Leader on at

    Hi Hideaki,

    As Martin said, the system will store only UTC values.

    If you want to show your local zone values convert the values in the display by below reference.

    docs.microsoft.com/.../how-to-convert-between-utcdatetime-and-system-datetime

    stoneridgesoftware.com/.../

  • Hideaki_Horii Profile Picture
    99 on at

    Hi Martin,

    Thanks for your response.

    There is no code in this topic.

    I just wonder if time zone change can provide Japan time (Not US one) in transactions.

    Best regards,

  • Martin Dráb Profile Picture
    239,392 Most Valuable Professional on at

    There isn't (or shoudn't be) any time zone to change. Date/time values are stored in UTC, not in local timezones. They're converted to user's (!!!) timezone when they're displayed in GUI.

  • Praveen Rachakonda Profile Picture
    15 on at

    Try the parameter "Time zone preference for sales documents" in Account Receivable parameters under Sales defaults tab, if the transaction you're referring is related to Sales order.  I've not used this personally but it appears to relevant to your issue.

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