Inventory transaction does not have Receipt status when did PO Product Receipt

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Hi Friends,

When I did PO Product Receipt, almost lines were OK but there was 1 line had not Receipt Status in Inventory Transaction.

It has not been financial yet.

Anyone faced same issue please help me ?

Thank you.

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Can you try to navigate to the orign of this transaction?

Is this just a created and reserved line for which no packing slip has been recorded.

Would be great if you could provide some additional information.

Many thanks,

Ludwig

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Crispin John Augustine 37,081 on at

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It Looks strange without Issue/Receipt!!

You can however try to post receipt for this line again, with the entire quantity. It should create a receipt Transaction.

But as to this empty (Issue/Receipt) line, I am not sure, what / who caused this. That is for you to dig in the background

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Community Member on at

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Hi Ludwig Reinhard,

It is posting product receipt.

It is not reversal.

I tried to cancel this Product Receipt but it raised error "Quantity -180.00 cannot be returned because items have already been returned or marked as open transactions" even on-hand still has 5826.

Do you know any MS hotfix for this issue ?.

Thank you.

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Ludwig Reinhard Microsoft Employee on at

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Hello Peter,

Is this the only transaction that has this issue?

Can you replicate this somehow in a different demo/test environment?

Best regards

Ludwig

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Community Member on at

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Hi Ludwig Reinhard,

It is only one line in a Product Receipt has this issue.

The remain lines still have "Received" status

I could not reproduce the issue on Demo Env so I have not known the reason why the error happen.

Thank you.

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Ludwig Reinhard Microsoft Employee on at

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Hello Peter,

If this is the only transaction that has this issue and if you cannot replicate then I doubt that there might be a fix available from MS for this.

I would rather recommend that you get into contact with a developer and decide/discuss how to resolve the problem, as I do not see a possibility how to do this from the webclient.

Best regards,

Ludwig

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