Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Hide 'Add to Queue' from Activity Timeline

(0) ShareShare
ReportReport
Posted on by 28,964 Super User 2024 Season 1

Hide 'Add to Queue' from Activity Timeline.

I'm trying to to rid of the 'Add to Queue' from the inline quick actions on the Activity Timeline in unified interface, as my organization is currently not using queues.

In general, the customization possibilities are pretty good for the Activity Timeline. However, I'm not able to rid of the 'Add to Queue' inline action.

pastedimage1576831060793v1.png
I've tried to remove all privileges from the security profile regarding queues, but that doesn't seem to get rid of the quick action - unless I'm doing it wrong.
pastedimage1576831060794v2.png
Any suggestions?

  • Suggested answer
    MRVIX Profile Picture
    MRVIX 1,258 on at
    RE: Hide 'Add to Queue' from Activity Timeline

    As per MS, removing/hiding "Add to queue" button from Timeline is unfortunately not feasible/not supported, as it is there by design.

  • Mr. Dynamics Profile Picture
    Mr. Dynamics 25 on at
    RE: Hide 'Add to Queue' from Activity Timeline

    Bipin, have you received a response from Microsoft on this?

  • Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Hide 'Add to Queue' from Activity Timeline

    I don't think the timeline component takes into consideration ribbon customizations.

    Raising a support ticket is the right way to go, thanks.

  • Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Hide 'Add to Queue' from Activity Timeline

    Hello,

    Queue entity is not part of our APP. Also we have removed all permisiion on queue entity still not worked.

    Tried removing add to queue button from Activity entity subgrid from ribbon workbench. However it is not fixed.

    Thanks for you suggestion. We will raise microsoft support ticket.

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Hide 'Add to Queue' from Activity Timeline

    Hello,

    The screenshot you shared shows the previous rendering of the Timeline in the Unified Interface (pre-Release Wave 2, 2019).
    The new rendering makes the "Add to Queue" button much smaller:

    pastedimage1577104112338v1.png

    However, as you mentioned, it is currently not possible to hide that button, whether the Queue entity is part of your app or not, and even it the user doesn't have any privilege on the Queue entity.

    My suggestion would be to raise that point through a Support Request: https://admin.powerplatform.microsoft.com/support

    Henry

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans