Conflict Tab/ Conflicts Section

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What is the Conflicts Tab/Conflicts section in Marketing Lists and why do my contacts not only show up in Members but also in Conflicts Tab.

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Kokulan 18,054 on at

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Hi

Conflict tab is automatically created by CRM when it does a form merge and if it cannot resolve the conflict automatically.

You must have imported solution and CRM creates a conflict tab and adds the components that it could not merge due to conflict

If the tab has any field that is not available in any other section or tab, i would move the field from Conflict tab to other and hide the conflicts tab

You can hide that tab, if you remove, it might add again in the next import so i normally hide it.

Have a look at this link if you want to have a read about what happens when we import solution

docs.microsoft.com/.../gg334576(v=crm.8)

Hope this helps

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Community Member on at

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Thank you so much! if I have contacts that are in the Conflicts Section, does that mean the email will not go out, but the contacts are also listed under the Members Section?

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Kokulan 18,054 on at

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No it will not affect any other part of the system. The conflict tab is just about the form field display.

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Community Member on at

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Thank you! you have been most helpful.

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Community Member on at

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How do you hide the tab?

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Kokulan 18,054 on at

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Hi

Select the tab, click on Change Properties and Untick the Visible By Default.

Please see the screenshot below

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Community Member on at

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Thank you - and is there a way I can find the components that did not merge?

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Kokulan 18,054 on at

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Any field or section failed to merge would have been added to conflicts tab. You have already seen the conflicts tab anyway. So no need to check anywhere else.

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Community Member on at

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Okay, thank you. Say i dont want to HiDe the conflicts tab but want to remove the contacts within the contact tab. is there a way to do that? I just want to see what is exactly causing the conflict.

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Community Member on at

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Sorry for all the questions, I am trying to find the field or section that failed to merge. Can you provide any assistance. you have no idea how helpful you have been to me and others!

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