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Microsoft Dynamics CRM (Archived)

Custom entity icons not pulling through to unified interface app

Posted on by 230

Below you can see the custom icon in the web client. 

Web-client.PNG

When I switch over to the unified interface app then the icon is replaced with the default jigsaw piece. 

Jigsaw.PNG

Anybody know a way round this? 

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  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Custom entity icons not pulling through to unified interface app

    Hi Clément, thank you very much!

  • Verified answer
    Clem Profile Picture
    Clem 2,541 on at
    RE: Custom entity icons not pulling through to unified interface app

    Hi,

    Please refer to : crmtipoftheday.com/.../add-some-vector-finesse-to-your-unified-interface-app

    Clément

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Custom entity icons not pulling through to unified interface app

    Hi Shidin,

    I'm afraid I spoke too soon. I amended the icons from client extensions and although they have changed in the preview they are still set to the jigsaw piece in the app. Can you advise?

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at
    RE: Custom entity icons not pulling through to unified interface app

    Perfect. Thank you.

  • Shidin Haridas Profile Picture
    Shidin Haridas 3,497 on at
    RE: Custom entity icons not pulling through to unified interface app

    To get your custom entity icons, you would need to go to edit the site-map. This is really straight-forward and can be done here:

    Customizations -> Client Extensions -> (look for your particular application), then navigate to the sub-area 'Sales Properties' and then, on the right hand-side, change the Icon. (see screenshot below)

    If my answer helps you, please mark it as verified.

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