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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / System Logs
Microsoft Dynamics CRM (Archived)

System Logs

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Posted on by Community Member

Dears, 

i wanted to trace some errors happened during the operation of our normal day to day activities

i got to know that system logs will be written in "C:\Program Files\Microsoft Dynamics CRM\Trace"

yes i found that folder, but the folder is empty

any other idea how can i trace or find the system logs?

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  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,027 Moderator on at

    Hi Shaka,

    In case you have not done this already, read this article and this article to learn how to enable tracing for Dynamics CRM.

  • Community Member Profile Picture
    Community Member on at

    Thank you Adrian,

    I checked the articles, and on my system i found the required modification was already done,

    just to update my post, the foder is not empty, it has log files but the log files itself is empty, all showing 0KB  

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Shaka,

    You can install CRM 2011 diagnostic tool and enable trace in the tool -

    archive.codeplex.com

    mscrmtools.blogspot.com/.../new-tool-crmdiagtool-2011.html

    In addition for plugin trace you can enable the trace from settings area-

    www.powerobjects.com/.../debugging-your-plug-ins-with-the-plug-in-trace-log

    Hope this helps .

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