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Supply chain | Supply Chain Management, Commerce
Answered

MPOS Payment methods

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Posted on by

Hi All,

when i do the operation "declare state amount" the application return the follow message

"Add/remove payment method" not defined in store set up. Contact system administrator.

Could someone help me please?

Many thanks.

I have the same question (0)
  • Suggested answer
    Xusheng Profile Picture
    on at
    RE: MPOS Payment methods

    Maybe you need set up the "payment method" and "Cash declaration for this store firstly." And you need run sync job 1070 after that.

    8358.pastedimage1569980266031v1.png

    This is my payment method.

    5078.pastedimage1569980340191v2.png

    This is my Cash declaration

    3617.pastedimage1569980401471v3.png

  • Community Member Profile Picture
    on at
    RE: MPOS Payment methods

    Hi Steven W, thank you for your answer.

    The set up was already done

    0257.pastedimage1570000841622v1.png

    2158.pastedimage1570000872982v2.png

    I rechecked it, but I have the same error. Do you have some suggestion?

    Thank you!

    Andrea

  • Xusheng Profile Picture
    on at
    RE: MPOS Payment methods

    Have you run sync job 1070 after that? What is the status for the download sessions? It should applied. I suggest you do full data sync for job 9999. If it still not working, you can log a new SR to retail support team for this issue.

  • Oksana Kovaliova Profile Picture
    3,597 on at
    RE: MPOS Payment methods

    Hi,

    Did you define on store 'payment methods' a payment method with function = Tender remove/float?

  • Community Member Profile Picture
    on at
    RE: MPOS Payment methods

    Yes I did and I also did job 9999, but it still doesn't working. I will ask to retail support team.

  • Community Member Profile Picture
    on at
    RE: MPOS Payment methods

    Hi Oksana,

    yes I defined a payment method with function = Tender remove/float.

    After running job 9999, I tried again, but it doesn't work.

    I also tried to remove payment method with function = Tender remove/float, but not working.

    Any more suggestions?

    Thank you!

    Andrea

  • Verified answer
    Oksana Kovaliova Profile Picture
    3,597 on at
    RE: MPOS Payment methods

    Hi Andrea, did you define it on store level or globally? It should be defined on both levels.

  • Community Member Profile Picture
    on at
    RE: MPOS Payment methods

    Hi Oksana,

    I defined payment method also in global level (I'm using retail module embedded in D365 f F&O and it works! Thank you so much.

    Andrea

  • willistrong Profile Picture
    5 on at
    RE: MPOS Payment methods

    Dude, I would advise you not to suffer and switch to another service. I have been using the fondy payment gateway on my website for more than 2 years and I have not had any problems with it. At first I used various third-party non-certified services, but after the users of my site started complaining that their donation did not reach the administrator, I decided that I should change the payment processing service. There were many different options on the Internet, but the fondy service had the coolest reviews. As a result, I started using this service and still use it.

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