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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / entering a negative fr...
Finance | Project Operations, Human Resources, ...
Suggested Answer

entering a negative free text invoice

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Posted on by Tim 100

D365 F&O 

Application release
10.0.16
Platform release
PU40
Trying to enter a negative Free Text invoice and an error shows that the contact field needs to be entered and the accounting and reporting amount is not in balance.  I notice the accounting distribution shows it debits AR instead of crediting.  the proforma invoice prints fine and the totals view pane shows correctly as well.  Because this worked before I suspect a feature update from Microsoft has changed something.  Has anyone else encountered this before.  I disabled any feature related to Free Text invoices but this did not resolve the problem.
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  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,799 Most Valuable Professional on at

    Hi Tim,

    I used the same process by just adding negative amount in free text invoice in 10.016, but its working.

    Is there any customization in this area you have?

  • Tim Profile Picture
    Tim 100 on at

    there is no customization, and no issue in our test environment.  We can only assume there is a feature turned on that triggers this that is not enabled in the test environment

  • Ramit Paul Profile Picture
    Ramit Paul 22,799 Most Valuable Professional on at

    What is the feature name?

  • Suggested answer
    Sheela Ningappa Profile Picture
    Sheela Ningappa on at

    Hi,

    Please check if e-invoice is enabled on the invoice and delivery field on customer form. If it is selected as Yes then set it to No.

    Thanks,

    Sheela

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