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entering a negative free text invoice

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Posted on by Tim

100

D365 F&O

Application release

10.0.16

Platform release

PU40

Trying to enter a negative Free Text invoice and an error shows that the contact field needs to be entered and the accounting and reporting amount is not in balance. I notice the accounting distribution shows it debits AR instead of crediting. the proforma invoice prints fine and the totals view pane shows correctly as well. Because this worked before I suspect a feature update from Microsoft has changed something. Has anyone else encountered this before. I disabled any feature related to Free Text invoices but this did not resolve the problem.

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Sheela Ningappa on at

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RE: entering a negative free text invoice

Hi,

Please check if e-invoice is enabled on the invoice and delivery field on customer form. If it is selected as Yes then set it to No.

Thanks,

Sheela
Ramit Paul 22,473 Most Valuable Professional on at

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RE: entering a negative free text invoice

What is the feature name?
Tim 100 on at

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RE: entering a negative free text invoice

there is no customization, and no issue in our test environment. We can only assume there is a feature turned on that triggers this that is not enabled in the test environment
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Ramit Paul 22,473 Most Valuable Professional on at

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RE: entering a negative free text invoice

Hi Tim,

I used the same process by just adding negative amount in free text invoice in 10.016, but its working.

Is there any customization in this area you have?