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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / duplicate Serial Number
Microsoft Dynamics NAV (Archived)

duplicate Serial Number

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Posted on by Alicja_ 249

Hello,

I have an item that is set for SN specific tracking, NAV let create an output and sale for a SN that was previously outputted and sold. Is that normal behavior or is there a setting that needs changed so this doesn't happen?

NAV 2016

Thank you!

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  • Verified answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at

    Alicja

    Aside from the "Item Tracking Code", do you have "Serial No." associated to number series?

    2019_2D00_05_2D00_03_5F00_0958.png

    If not, pick the appropriate number series and make sure the "Manual No." in open.

    2019_2D00_05_2D00_03_5F00_0958.png

    Good Luck!

  • Alicja_ Profile Picture
    Alicja_ 249 on at

    Hi Alfredo,

    I just had this happen again.. I confirmed that No Series - Manual Nos. is set to NO

    And Item Tracking Code on the item card is set to SN specific tracking.

    NAV allowed to output the same serial number twice again...

  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

    It is a normal behavior. Imagine if you put serial number and you make a mistake such as pricing, etc. You will need to do reversal and correction entries with the same serial number.

  • Alicja_ Profile Picture
    Alicja_ 249 on at

    Thanks Teddy,

    yes for correction, it should allow.

    I was referring to output as on production order, since manual numbers are disabled, doesn't NAV assign next available serial number as the No. Series is designed?

  • Verified answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

    Because you can also do correction for output as well.

    If I'm not mistaken the no. series for serial number is only to give you the next new numbers. You can still overwrite it, even if the number series is not manual. It is a different case with number series for document.

  • Alicja_ Profile Picture
    Alicja_ 249 on at

    ok, thank you very much for explaining!!!

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