Good day i am having challenges with great plains 10 since we experienced a power failure while users were posting in batches.
1. some transactions go missing from the trial balance and can only be seen in the inquiry screen they don't show on reports or anywhere else but if the transaction is reposted the figures double.
2. there are part payments that have been entered can be seen in the applied screen but the invoice has a zero balance even though there is a balance.
3. some invoices showing a zero balance on the invoice but in the applied screen there is no information about that payment even though it was posted.
4. transactions that are completed are still showing as open.
Please assist me with this challenge.
*This post is locked for comments
I have the same question (0)