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Microsoft Dynamics RMS (Archived)

Serial Number Wrong input

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Posted on by 950

Hi, everybody.

My environment is : RMS 2.0.0126, connection of every store once per hour. Almost only serialized items in the stock.

I found out that one store input wrong serials on a whole batch of products. (different products, not related and not serial numbers close to each other so have to modify one by one)

I want to modify that, and I am trying to find the options I have to do so.

I was thinking :

- In the Store Manager, I can delete a serial number, then add a new one. Delete a serial also remove one quantity of the product from the stock, while adding one adds one quantity. It sounds like a good solution to me, but are there some drawbacks? Will the HQ update that automatically on the next connection?

- Changing the serial number with a SQL statement. In the Serial table, just change the serial number... but after checking the tables, I found out that the serial number is also in other tables. Do I have to modify the serial number in ALL the tables? What if I forget one? How will it be updated in HQ after I do that in the store DB?

Other options you can see, or anything I am wrong about?

Sincerely.

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I have the same question (0)
  • Mika Profile Picture
    950 on at
    Re: Serial Number Wrong input

    I tried in my test environment to delete a serial number. Then I tried to replace it with another serial number, and launched the serial number list report.

    I just found out that the previous serial number appears in the report (not the way I changed it then).

    I just do not understand what I can do...

    I think I can change by SQL the serial number in the Serial table, but what will happen for the one in the PO, as it is a different table...?

  • Mika Profile Picture
    950 on at
    Re: Serial Number Wrong input

    I found out a SQL script to change all the entries of all the tables for one string of informations in the DB.

    What do you think, do I have to change the serial number only in the store DB and it will be updated automatically in the HQ DB when the next 401 is sent?

    Or do I have to change in both the HQ and the store DB?

  • Shawn Meade Profile Picture
    on at
    RE: Serial Number Wrong input

    Serial numbers are entered at the store level, and then sent up to HQ as read only.  They can not be modified in HQ.  If for any reason new serial numbers are not brougth up to Headquarters, then try to run a backdated (an earlier effective date) 401 worksheet.

    Best Regards,

    Shawn with Microsoft Retail Support.

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