Entitlement entity missing in post configurations.

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Posted on by bhupendra

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I wanted to add posts to entitlement entity. But, in post configurations i cannot see entitlement entity to make wall enabled to yes. Right now, i can see only notes on the entitlement form.

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bhupendra 165 on at

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RE: Entitlement entity missing in post configurations.

Thanks Ramanathan for confirming it. Is there any other way we could add posts(social pane) to entitlement?
ram r on at

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RE: Entitlement entity missing in post configurations.

Yes you are correct, I could see the same behavior. Seems to be an OOB restriction!
bhupendra 165 on at

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RE: Entitlement entity missing in post configurations.

Hi Ramanathan,

Entitlement is out of the box entity. And, i have also refreshed it. But still i cannot see it in the post configurations.
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ram r on at

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RE: Entitlement entity missing in post configurations.

Use the refresh ribbon button on post configurations(activity feed configurations), we have to manually refresh to see the new entities/custom entities.

Refer below blog for more details

http://exptechsolutions.blogspot.com/2017/05/mscrm-entity-not-available-in-post.html