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Microsoft Dynamics AX (Archived)

How to correct wrong retail date transactions of Retail POS?

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Our retail POS computer's clock change its date and time to later date, and the cashier did not notice that the date and time of the computer is not correct and the cashier already transacted many retail transaction.

1. How to correct the date and time of the transaction?

2. Is there's a way to prevent this from happening again?

Example:

Correct date and time is 06/03/2018

Date and time during the transaction in the Retail POS computer was 06/01/2018

All the transaction was registered in the 06/01/2018 that should be in the 06/03/2018

Thanks in advance.

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Shafeeque P. 6,533 Moderator on at

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There is no option to correct the date from the system. I would recommend to update the time in all retailtransaction tables using SQL. If you have not posted these transactions, delete the transaction from HQ and repull the data to HQ by clearing the crt.tablereplicationlog.

Make sure that that the you have a good CMOS battey on the POS and you have activated Internet time sync in windows.

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