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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / task ownership changes...
Microsoft Dynamics CRM (Archived)

task ownership changes as per case incident ownership changes

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Posted on by sdnd2000 2,510

Hi, I can understand that when incident ownership changes, the associated task ownership also changes. Is there a way to disable the cascading ?

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  • Verified answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    Yes. There is a way - blogs.msdn.microsoft.com/.../check-and-set-assign-cascade-relationship-behavior-for-microsoft-crm

    Articles describes process for 4.0 but approach is still the same.

  • Verified answer
    prt33k Profile Picture
    prt33k 6,907 on at

    use below steps:

    2625.task.PNG

    Thanks,

    Prateek

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