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Variant Description 2 is not visible on production order

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Posted on by 15

Hi all,

We produce a product in 80 different colours, for which we created 1 item with 80 variants. The colours (variants) are shown on the webshop as "black", "white",... but need to be shown on the production order as colour codes "546484542", '4848452',... I solved this by mapping these in the variant, for example:

- Item nr "1234" with description "door" and description2 "wooden door".
- variant code "9008"
- variant description "black"
- variant description 2 "546484542"

For this variant, an SKU is created to know how much we have in stock. The "description" & "description2" are taken from item nr "1234".

If I create a production order, the "546484542" is correctly shown in the production order & layout.

The problem:
If I create a sales order for this item and transform this into a production order, the description2 is taken from the SKU and not from the variant.
This means that it shows "wooden door" instead of "546484542" on the production order & layout, which is not what we need.

How can I solve this? Thanks!

Regards,

Kevin

  • Robert Jolliffe Profile Picture
    Robert Jolliffe 859 on at
    RE: Variant Description 2 is not visible on production order

    Sorry to say but this is almost certainly going to require some code.  It's not hard at all but it's very (very) unlikely this will be identified as a bug.

    To be honest, the code required would be VERY minor and easy to do. If someone quotes you more than $400 to do this check with someone else.

    -Rob

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