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Customer experience | Sales, Customer Insights,...
Answered

How to use Redirect URL feature?

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Posted on by 95 User Group Leader

Dear team, hello! I hope everybody is OK.

Sorry, maybe this is a basic question, but after reviewing the official documentation, blogs, and some videos, I am unable to understand how to use the "Redirect URL" feature of Dynamics Marketing. Apparently is a powerful feature. Should be fantastic if someone could point me to some examples or tutorial regarding this.

Thanks a lot! Stay safe!

Hugo.

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Hugo,

    What your "Redirect URL" means?

    > If it means form visitors will be redirected to other page when they submitted form:

    There are two situations to set up "Redirect URL".

    1. If the form is embedded in Portal, then we should set second page(2nd form) as redirect URL in marketing page designer.

    pastedimage1592185553825v1.png

    2. If the form is embedded in custom web page(self hosting), then we should set redirect URL in related form page record.

    pastedimage1592185553826v2.png

    > If it means we create a "Redirect URL" for tracking contacts' behavior on our website:

    Here is a sample process:

    We send customer a marketing email which contains a link to landing page.

    pastedimage1592190374035v6.png

    In the landing page, we embed an another link, it will navigate customer to a tutorial. 

    pastedimage1592190022795v4.png

    (As documentation said, the link could be any other social posts such as twitter post or Facebook page.)

    The link on landing page will be copied from "Redirecting URL" field value from Redirect URL record.

    3733.JPG

    When customer clicks the button, he/she will be redirected to target page.

    pastedimage1592190087213v5.png

    The clicking behavior will be logged by Dynamics,(automatically generated URL)

    and we can check logs in Redirect URL > Insights.

    1376.JPG

    Regards,

    Clofly

  • Gemma2020 Profile Picture
    61 on at

    Hi Clofy,

    Our redirect URL insights are showing under the actual 'URL redirect' tool, but not under insights on a contact record. Are we missing something?

    Thanks

    Gemma

  • Community Member Profile Picture
    on at

    In HTTP, redirection is triggered by a server sending a special redirect response to a request. Redirect responses have status codes that start with 3 , and a Location header holding the URL to redirect to. When browsers receive a redirect, they immediately load the new URL provided in the Location heade

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