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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Option set item langua...
Microsoft Dynamics CRM (Archived)

Option set item language within entity list

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Posted on by BusyIntelligence 560

Hi, I have installed the latest Customer Self Service Portal (8.2.1.71) for testing the functionality.
One thing I don't understand is the language aspect of data shown.
We run the Portal in Dutch language. All labels, buttons etc are Dutch.
This also counts for the headers of the entity lists.

But, the content of thentity list still shows English. E.g. with a case the origin says "Phone" while it should be "Telefoon" like in our regular D365 clients. Or a case status "On hold" should be listed as "In de wacht".

Did I miss something?

Our initial D365 setup is Dutch, our base language is Dutch, I've selected Dutch as the preferred language in my portal user profile, so why on earth listing English data?
Suggestions?

*This post is locked for comments

  • Birgit RD Profile Picture
    Birgit RD 2 on at
    RE: Option set item language within entity list

    The translation is done now, but sorting on the translated column doesn't work for us. The sorting is done on the base language, and not on the translation.

  • Verified answer
    BusyIntelligence Profile Picture
    BusyIntelligence 560 on at
    RE: Option set item language within entity list

    This was solved with the latest update provided by MS

  • BusyIntelligence Profile Picture
    BusyIntelligence 560 on at
    RE: Option set item language within entity list

    Hello Birgit, unfortunately no, still not solved.

    Every part of the portal solutions mixes Dutch and English language. Very annoying.

  • Birgit RD Profile Picture
    Birgit RD 2 on at
    RE: Option set item language within entity list

    Did you ever found a workaround for this?

    I'm facing the same situation, but clueless how to deal with it.

    Despite opening a ticket with microsoft, we don't get any solution/workaround from them.

    I doubt will do another online portal soon as multilingual aspect is important for us, and it does seem much easier with custom website.

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