web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Retail sale transactions not syncing only for 1 store

(1) ShareShare
ReportReport
Posted on by 137

Async connection is working fine and master data is getting synced without any issue. But the sales pulling is not working as packets are getting created in the working folder, but not getting processed in AX. Issue is affecting only one store that was closed for a year and re-opened.

Below error in event viewer in Async Server in HQ:

Failed to upload session data of uploadSessionId 53812 for DataStore with name : XXXX due to Exception. Error Detail: System.IO.IOException: The process cannot access the file '\\YYYY\Retail-WF\Upload\XXXX\XXXX-53812-R.rpf' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Microsoft.Dynamics.Retail.SynchService.DataManager.UploadSessionDataManager.UploadSessionData(String dataStoreName, Int64 uploadSessionId, Byte[] data)System.IO.IOException: The process cannot access the file '\\YYYY\Retail-WF\Upload\XXXX\XXXX-53812-R.rpf' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Microsoft.Dynamics.Retail.SynchService.DataManager.UploadSessionDataManager.UploadSessionData(String dataStoreName, Int64 uploadSessionId, Byte[] data)

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 694

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 646 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 337

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans