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Email personalisation

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Posted on by 5

The ESP we currently use only allows us to take data from Contact, Lead and Account to personalise emails. Does Microsoft Marketing platform allow you to access all data across Dynamics 365, including custom entities? 

  • enzo_pozzetti Profile Picture
    enzo_pozzetti 20 on at
    RE: Email personalisation

    Hi,

    ok I try to explain my question.

    I'm lookin for a method to send an e-mail marketing (by CJ) regarding "price increase 2022".

    Account

    Ferrari

    Lamborghini

    Porche

    Product

    wheel

    steering wheel

    seat

    windscreen

    % increase / product

    10% wheel

    5,7% steering wheel

    3,9% seat

    2,1% windscreen

    Account / product

    Ferrari / Wheel, seat, windscreen

    Lamborghini / windscreen

    Porche / seat, steering wheel

    I would like to send a customized email to every customer.

    How can I do?

    Enzo Pozzetti

  • enzo_pozzetti Profile Picture
    enzo_pozzetti 20 on at
    RE: Email personalisation

    Hi,

    ok I try to explain my question.

    I'm lookin for a method to send an e-mail marketing (by CJ) regarding "price increase 2022".

    Account

    Ferrari

    Lamborghini

    Porche

    Product

    wheel

    steering wheel

    seat

    windscreen

    % increase / product

    10% wheel

    5,7% steering wheel

    3,9% seat

    2,1% windscreen

    Account / product

    Ferrari / Wheel, seat, windscreen

    Lamborghini / windscreen

    Porche / seat, steering wheel

    I would like to send a customized email to every customer.

    How can I do?

    Enzo Pozzetti

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Email personalisation

    Hi,

    Sorry, I can't understand you well.

    Would you please give me an example?

    In addition, is the new issue related to the original issue?

    If no, it would be appreciated if you could click "Yes" to verify my answer.

    pastedimage1631667187396v1.png

  • Suggested answer
    enzo_pozzetti Profile Picture
    enzo_pozzetti 20 on at
    RE: Email personalisation

    I need to send e-mails with a lot of increase %. The % of increases depend on the product purchased by customers. I would like to use an email template.

    How can I do?

    Thanks for help...

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Email personalisation

    Hi,

    Yes, of course.

    Please refer to the following documentation.

    Dataset configuration (Dynamics 365 Marketing) | Microsoft Docs

    pastedimage1637802846098v1.png

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