web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Customized profile changes not showing up

(1) ShareShare
ReportReport
Posted on by 182

Does anyone else have trouble when customizing a profile to add fields to a page that they don't show up for the given user of the role? It is not a permissions issue because the user is able to personalize to add the same fields but they never seem to show up through the customized profile.Thanks.

I have the same question (0)
  • Kenneth Ariel Chaves Herrera Profile Picture
    on at

    Hi ew9800, could you please provide more details of you issue with screenshots?

  • M Hussnain Javed Profile Picture
    241 on at

    Hi ew9800,

    Can you please provide the screenshots of your code?

  • Jocelyn Allard Profile Picture
    10 on at

    Hi everyone,

    I seems to have the same problem.

    As administrator I customize the profile personalization. (adding few columns and hiding tile on main screen).

    User that are having this profile already link to their user are not seeing the change that I've made.

    I did clear all user personalization, and still not working.

    Does someone is seeing the same behavior ?

    We are on Business Central On prem. (16.5)

    Thank you.

  • ew9800 Profile Picture
    182 on at

    Here are the screenshots of an example with the issue.

    1. select 'customize pages' on the profile page ribbon

    pastedimage1628017547711v1.png

    2. navigate to page I wish to customize. Note the 2 fields in outlined in red. I removed "new warranty date" field and added "warranty date" field and moved it to the left of "expiration date" field.

    pastedimage1628017605161v2.png

    3. Customization saved:

    pastedimage1628017700687v3.png

    4. User having the above profile opens the item tracking lines page and does not see the changes above. Note the two fields outlined in red.

    pastedimage1628017752564v4.png

    Version is BC 18.2. I tried deleting browser cache, refreshing browser but still don't see the customized page.

  • Juliem Profile Picture
    379 on at

    Any luck with this? We are experiencing the same issue with one of our client.

  • Szab Profile Picture
    15 on at

    Hi,

    I have the same issue with BC 18.3 on Prem. Any luck with this?

    Thanks

    Szab

  • ew9800 Profile Picture
    182 on at

    No. I still have same problem.

  • Szab Profile Picture
    15 on at

    sounds like a bug to me

  • Vikas Singh Profile Picture
    7 on at

    I'm having exactly the same issue. I'm on 18.5.29545.0 version.

    Anybody have a solution to this, yet?

  • ew9800 Profile Picture
    182 on at

    I have yet to see a solution posted.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,151

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,443 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,092 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans