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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / AP Check - Printing ch...
Microsoft Dynamics GP (Archived)

AP Check - Printing check - stuck batch error

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Posted on by MichaelTsai 75

Had an extremely weird issue with AP printing checks & posting.

User Print checks ok, posting gets batch error.   I restore a db prior to check printing to a test co

I used the print edit list and received this error on a check.   It was actually not the same check that error out.

   Distributions for this transaction contain errors.

   This document should not be applied to other documents.

   This transaction contains errors. It won't be posted.

   The accounts payable distribution(s) does not equal the actual amount.

   The cash distribution(s) does not equal the actual amount.

 


Batch recovery had batch status of 15, batch recovery keep looping.   Only way to 'edit' or view the errors was to change the status to 0 so I was able to see what the issue was.

There was actually no errors in distribution, I was able to edit select checks and uncheck the vendor and tag the checks to be printed again and it was able to print and post with no issues.  

I have this db saved, yet to discover what the actual issue is.   I ran sql profiler and did not see any issues as far as I can tell.

Out of ideas but if anyone have suggestions

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  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: AP Check - Printing check - stuck batch error

    Try these steps

    1) Tools->Setup->Posting->Posting accounts make sure the AP Account has a default value

    2) Cards->Purchasing->Vendor check the purchasing account and make sure it has a value

    3) Run a SmartList on Vendors and add the AP and Purchasing accounts and make sure all vendors are assigned accounts

    4) Run Check Links on the Purchasing series and check for any messages

  • Tami Farrelly Profile Picture
    Tami Farrelly 5,080 on at
    RE: AP Check - Printing check - stuck batch error

    if you think it is a bug...call GP support

  • MichaelTsai Profile Picture
    MichaelTsai 75 on at
    RE: AP Check - Printing check - stuck batch error

    In prod, thats what I end up doing...     In testing.. ideally I like to figure out if there is a pattern or a setting or something just not right.

    The error above was from testing, it actually shifted to a different vendor and complain about the distribution errors.   If I went into that vendor and unchecked the checks and recheck them, it will print and post successfully.

    Why ?   I have no idea.. I'm afraid this will return, any other way to figure out whats going on ?

    Thanks in advance

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: AP Check - Printing check - stuck batch error

    If you can it back to the point before you print the checks you should be able to print out the edit list. Does that tell you anything? Missing vendor, payment terms or bad dates or perhaps duplicate check number? You could try to reselect one check at a time until you hit the offending check.

  • Tami Farrelly Profile Picture
    Tami Farrelly 5,080 on at
    RE: AP Check - Printing check - stuck batch error

    sometimes it is just best to delete the transaction and redo

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