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Small and medium business | Business Central, N...
Suggested Answer

Emailing of customer invoices - keep track of what was emailed

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Posted on by 35

Hi There

When we email multiple customer invoices, we have to keep track of what was emailed, so we can continue from there for the next batch to email.  Is there a way to use the emailing of customer invoices so that invoices that have already been email, can be filtered out?

Regards

Hendrik

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  • Suggested answer
    NAV_with_Narang Profile Picture
    2,294 Moderator on at

    Can you please let us know what version of BC you are using? Also is it On-Prem or SaaS?

    See if this link helps you: learn.microsoft.com/.../ui-how-send-documents-email

  • HendrikStapelberg Profile Picture
    35 on at

    We use BC SaaS (online), version  21.4.  

  • Suggested answer
    NAV_with_Narang Profile Picture
    2,294 Moderator on at

    Thanks. Then the link above should help you, let us know

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    Usually you can use the no. printed on the sales invoice header to check of the invoice already have been printed / sent or not.

    But I think it is also very common to customize around this and maybe add the e-mail sent date/time to the table and initiate that value when an e-amil is sent.

  • Suggested answer
    YUN ZHU Profile Picture
    95,331 Super User 2025 Season 2 on at

    Hi, I don't know if the following very interesting function can help you. But hopefully that gives you some hints.

    Business Central 2022 wave 1 (BC20) new features: Log emails using a shared mailbox and Graph API (Track email exchanges in BC)

    https://yzhums.com/24467/

    pastedimage1679016156705v1.png

    Thanks.

    ZHU

  • HendrikStapelberg Profile Picture
    35 on at

    Hi Inge

    Yes, this is actually what I am looking for.  But the no. printed field does not indicated if it has been emailed.  So, it seems some customization needs to be done.  Just hoped that BC keeps track on the invoice if it was emailed, to make it easier.

    Currently they mark all the invoices to be emailed, and make a note of the last invoice number, so they can continue from there the next day.  This just seems to be so tedious a process to follow for a system like BC.

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