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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Flow to send email to ...
Customer experience | Sales, Customer Insights,...
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Flow to send email to contact email address 2

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Posted on by Trying 75

I want to be able to send an email to a contact via their "email address 2" in Dynamics 365

I have a flow working where I can create an new email message and then use "perform a bound action" to send it. This works fine but only to send to the contacts main email address. 

Is there a way I can create and send an email to "email Address 2" of the contact? 

I have thought of even editing the contacts main email address, sending the email, then changing it back but would like to avoid this. 

Thanks

pastedimage1642449407331v1.png

  • Rdobryanskyy1 Profile Picture
    Rdobryanskyy1 5 on at
    RE: Flow to send email to contact email address 2

    Hi,

    Thank for the solution, that worked for me as well. But now I have faced with the problem with Attachments. I did some research but still have no clue of how to add attachments to such emails.

    Thanks

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Flow to send email to contact email address 2

    Hello,

    I'm glad that it worked for you.

    Could you please mark my answer verified by clicking on Yes under 'Did this answer your question?'

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Verified answer
    Trying Profile Picture
    Trying 75 on at
    RE: Flow to send email to contact email address 2

    Thanks Bipin

    Worked well. I did the following. Please note SMS is the email address 2 field with another display name.

    pastedimage1642541570663v1.png

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Flow to send email to contact email address 2

    Hello,

    Yes it is possible. You need to use 'addressused' property of activity part. please see below blog -

    linnzawwin.blogspot.com/.../send-email-to-unresolved-recipients-in.html

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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