How to Update Reply-to Address

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Is there a way to manually enter or edit a reply-to email address on a marketing email? I am having an issue when I do a Save As on a previous email to create a new message. Dynamics is pulling the reply-to address from the original email instead of using the send-from address in the new email for replies. There used to be a separate field to enter the reply-to address, but that is no longer an option. I thought that the new designer was just using the Email From field for replies as well, but that does not appear to be the case when copying a previous email. I also ran into this problem when I did a Save As on an email template to create a template for a new sales rep. All the replies are going to the original sales rep whose template I copied. How can I change this so that it doesn't happen again going forward? Or will this always be an issue when using Save As to make new messages?

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Dengliang Li Microsoft Employee on at

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Hi,

The manual setting of the Reply-to Address for outbound and real-time email is as follows.

Best Regards,
Dengliang Li

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jwcpc 274 on at

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I'm not sure Dengliang Li response is correct as in RTM the Reply to email field is greyed out within the email editor.

You'd actually need to create a new Brand Profile (under Settings) and set the appropriate From Address/Reply-to address. You can then select that from the email editor.

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