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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamic 365 Online CRM...
Microsoft Dynamics CRM (Archived)

Dynamic 365 Online CRM Plugin Registration tool crash on connect to Organization.

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Posted on by Lingamuthu 85

HI Experts,

I try to connect Dynamic 365 online CRM plugin tool version (8.2.1) in windows 10 machine, login successfully and  retrieve organization. After I select any of the organization, the screen stay empty and the tool get crash back to login screen. Doesn't display any error logs.

When I've try to connect same tool other windows 10 machine organization connect successfully.

Is any problem in my machine ?

Any idea or suggestion will highly appreciated.

Thanks a lot.

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    I've not seen this specifc problem but there shouldn't be any issue with Windows 10.

    Perhaps re-download the SDK and the plugin regration tool - also delete all the files found at C:\Users\<your username>\AppData\Roaming\Microsoft\PluginRegistration

  • ashlega Profile Picture
    ashlega 34,477 on at

    It's certainly a problem with your machine (in the sense that pluginregistration tool does work on Windows 10 in general), though I have no idea what the problem is.

    Not sure if it does any logging.. but do you see anything in the windows event log when the tool crashes?

  • Lingamuthu Profile Picture
    Lingamuthu 85 on at

    Hi Scott and Alex,

    I've try to Re-download SDK and delete AppData... files But still facing same issues.  Nothing display in event logs when tool crash.

    If you find any solution can you please post here.

    Thank you.

  • Verified answer
    Lingamuthu Profile Picture
    Lingamuthu 85 on at

    Finally Uninstalled and Installed windows 10 in my machine , issues resolved. :)

  • Jose Ramon Profile Picture
    Jose Ramon 50 on at

    "delete all the files found at C:\Users\<your username>\AppData\Roaming\Microsoft\PluginRegistration"   work for me, thank you!

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