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RibbonDiffXML not working for Order entity

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Posted on by greensweater

In Dynamics 365 online, I used Scott Durow's Ribbon Workbench to generate RibbonDiffXML for the Order entity (salesorder). I added a custom EnableRule to the "Get Products" button. The generated XML in the solution looks correct, but when I load the Order detail page, my EnableRule is not called. In eval script on the page, the Mscrm.CommandLayout["'Mscrm.CommandBar'"] is created but it does not include the RibbonDiffXML changes. I've cleared cache on my browser without success.

I've used the same EnableRule in other ribbons (Cases, Opportunities) and it works correctly.

I should note that the Project Service and Field Service solutions from Microsoft are installed. Maybe this is overriding the ribbon changes I've made? Is there something different about the Order entity that's preventing my changes from going through?

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greensweater 45 on at

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RE: RibbonDiffXML not working for Order entity

Ended up getting around this by creating a new custom Command for the button, which matched the existing command for the GetProducts button (Mscrm.Form.salesorder.GetProducts), and replacing the Command value on the button with the new command name. I'm not sure why updating the command with a custom EnableRule didn't work, but this solved the issue.