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We are trying to set up multi-currency module and had a problem. Our functional currency & reporting currency are all US$. We bill our Canadian customers in C$.
We created a sales invoice in C$ and posted to GL. We can see it in sales report and GL report. All numbers show correctly. However, when we do cash receipt to apply payment, we can't see this invoice.
Does anyone know what setup we need to add to bring the invoice out?
Thanks a lot.
Lauren
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Create payment in cash receipt window, post it and close the window. Then open Apply sales document window(Transaction-->Sales-->Apply Sales Documents) and enter customer number and payment number. Now you can see all the invoices belongs to entered customer. Simply click mark to invoice and click OK.
Hope this helps!!!
Both the payment and the invoice are in US$. :-(
Are you applying the payment is US Dollars? if the originating currency of the transaction is Canadian dollars, then when you enter payments in US dollars, only US Dollar invoices will appear. However, if you enter the payment in Canadian dollars, the Canadian invoices will appear.
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