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Email Logging

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Posted on by Sam @ Mikris

47

Afternoon All,

Just a quick one, the email Logging feature on Business Central. We have turned this on and it is going through the email in batches of 50 however it seems to be deleting them from the mailbox as it goes! Is there a way to retrieve them or are they lost forever?

Is so how do we stop the logging from deleting the emails or is this not possible?

Would the fix be have a new inbox for the emails to log from?

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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Sam @ Mikris 47 on at

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Email Logging

Hi Yun Zhu,

Thank you for all your responses they have been very helpful, what do I need to do in order for these not to be deleted from the mailbox as we would need to keep these in Outlook aswell as business central?
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YUN ZHU 75,595 Super User 2024 Season 2 on at

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Email Logging

Hi, As far as I know, there is no other way than restoring the database.

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-backup-restore?wt.mc_id=DX-MVP-5004336

And the upper limit that can be set is 1000, you can modify the settings below.

Hope the following helps.

Thanks.

ZHU

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