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Microsoft Dynamics 365 | Integration, Dataverse...
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Appointments issue/question

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Posted on by 26

If we record an appointment in D365 and add contacts, D365 automatically notifies the folks tagged in the appointment.  We do not want that to happen.  Is there a way to turn that off?

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  • Verified answer
    Tyson Bosse Profile Picture
    on at

    Hello,

    So Exchange is actually the system that sends out the notification to the individuals tagged in the appointment. Once the appointment gets synched to Outlook, it sees that there are required attendees on the appointment and sends the notification. You could perhaps create some sort of an Exchange rule that would prevent the appointment notification.

    Thanks,

    Tyson

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