Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Error Mobile Offline Account

(0) ShareShare
ReportReport
Posted on by

Mobile offline profile defines that every account should be downloaded. Status of the accounts is "available" in the mobile app. However, when we go offline, no account record can be opened due to following error in Event Viewer:

The requested record was not found or you do not have sufficient permissions to view it.
Inner Error Message:
Offline store failed with error: 'Error: SQLite.SQLiteException: no such table: account
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x2c1548
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x366779
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x36552a
at System.Collections.Generic.List<System.Diagnostics.Tracing.FieldMetadata>..ctor(Collections.Generic.IEnumerable<System.Diagnostics.Tracing.FieldMetadata> collection)
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35bda2
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35bb44
at System.Action.Invoke()
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35b50c
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35b3af' while trying to retrieve with key 'account:'

 


Anybody has an idea to fix this? Version is V8.2 and user has sufficient permissions to access accounts.

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics CRM (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 52

#3
dkrishna Profile Picture

dkrishna 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans