web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Error Mobile Offline Account

(0) ShareShare
ReportReport
Posted on by

Mobile offline profile defines that every account should be downloaded. Status of the accounts is "available" in the mobile app. However, when we go offline, no account record can be opened due to following error in Event Viewer:

The requested record was not found or you do not have sufficient permissions to view it.
Inner Error Message:
Offline store failed with error: 'Error: SQLite.SQLiteException: no such table: account
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x2c1548
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x366779
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x36552a
at System.Collections.Generic.List<System.Diagnostics.Tracing.FieldMetadata>..ctor(Collections.Generic.IEnumerable<System.Diagnostics.Tracing.FieldMetadata> collection)
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35bda2
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35bb44
at System.Action.Invoke()
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35b50c
at Microsoft.MicrosoftDynamicsCRMforWindows10!<BaseAddress>+0x35b3af' while trying to retrieve with key 'account:'

 


Anybody has an idea to fix this? Version is V8.2 and user has sufficient permissions to access accounts.

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans