Bank Fee for Card Retail Payment is not posted to GL

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Posted on by Ahmed Shemais

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Hello Experts

After posting the retail statement, I realized that the bank commission percentage (bank fee) for the card payment neither calculated nor posted to the GL, is there a parameter or setup I am missing?

below you can find a screen shot from the card setup screen

WhatsApp-Image-2020_2D00_12_2D00_31-at-1.41.03-PM.jpeg

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Shaimaa Abo Gabal Microsoft Employee on at

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Hi Ahmed ,

Greeting and happy new year.

What is the version of your application ? I had similar issue on past and it works find in 2012 R3 and for D365 it already fixed in old version

fix.lcs.dynamics.com/.../Details

Please submit support ticket so I can look into your issue .

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Ahmed Shemais 260 on at

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Hello Shaimaa

Our product version is 10.0.14

platform version is update38 (7.0.5778.41503)

we have the same problem written on your link (Card fee still not generated when statement is posted even they are configured on the card payments methods) but issue still open.

we already created a ticket with ID#2101070050002069

it would be appreciated if you can share how this problem is solved or if you can guide for a hotfix.

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Shaimaa Abo Gabal Microsoft Employee on at

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Hi Ahmed ,

I'll continue work with you through support incident .

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Eng Mohamed kasem 10 on at

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Happy New Year Eng

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