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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Select checks not incl...
Microsoft Dynamics GP (Archived)

Select checks not including all vendors\documents

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Posted on by Lynn Zickefoose 370

GP version 2010 - When using select checks, vendor is not being selected for payment. The vendor is active, not an EFT vendor and not using multicurrency. The voucher's current transaction amount equals the document amount and is not on hold. Nothing has been applied to this document. If we go into Edit Check Batch and select the vendor, as they are shown in the vendor listing, it will not select the voucher or the vendor. However, we can choose the voucher in the Edit Check Batch window.

Any help would be greatly appreciated. 

 

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  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: Select checks not including all vendors\documents

    Have you checked the due date of the vocher against the parameters used to create the batch?

  • Lynn Zickefoose Profile Picture
    Lynn Zickefoose 370 on at
    Re: Re: Select checks not including all vendors\documents
    Using select checks without any restrictions. The problem shows in the Edit Check Batch screen in more detail. We see the vendor in the vendor list-if we click on it no vouchers are selected. We can mark the voucher individually but cannot select the vendor.
  • Community Member Profile Picture
    Community Member on at
    Re: Re: Re: Select checks not including all vendors\documents

    Richard might be right - try entering a Transaction Cut Off Date (put in todays date) and run the batch again.

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: Re: Re: Re: Select checks not including all vendors\documents

    As a test, do not limit the selection to any specific Vendor and see if the voucher is selected.  If it is, it may be badly linked to the vendor or perhaps you have two different vendor records for the same vendor and this invoice is on the other record (suggesting things that would cause this!) 

    Is there any unapplied payments that might pay off this voucher?  Uncheck Automatically Apply Existing Unapplied (all options) and see what happens.

    Put in a due date cutoff way out in the future and see what happens.

  • Lynn Zickefoose Profile Picture
    Lynn Zickefoose 370 on at
    Re: Re: Re: Re: Re: Select checks not including all vendors\documents
    Thanks for your responses, but as I previously mented - we are using select checks without any restrictions - this means no vendor restriction, no due date restriction, etc.
     
    As a test - we have voided all the vouchers for this particular vendor and entered a new one.
     
    The new one will not auto select in the Select check window or the EDIT CHECK BATCH window.
     
    The problem shows in the Edit Check Batch screen in more detail. We see the vendor in the vendor list-if we click on it no vouchers are selected. We can mark the voucher individually but cannot select the vendor.
  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    Re: Re: Re: Re: Re: Re: Select checks not including all vendors\documents

    run checklinks then reconcile on the vendor tables  >>>> MAKE A BACKUP FIRST <<<<<

  • Lynn Zickefoose Profile Picture
    Lynn Zickefoose 370 on at
    Re: Re: Re: Re: Re: Re: Re: Select checks not including all vendors\documents

    Already did that...think I am going to send this to Microsoft. May be an issue with GP2010 at this point.

     Thanks for your responses.

  • Community Member Profile Picture
    Community Member on at
    Re: Select checks not including all vendors\documents

    Lynn, we are having the same issue on version 10.0.  I understand your pain, however I can not come up with a solution either.  Checklinks and reconcile have not helped.  If I come up with anything I will let you know. 

  • Lynn Zickefoose Profile Picture
    Lynn Zickefoose 370 on at
    Re: Re: Select checks not including all vendors\documents

    Your not going to believe, this but we contacted support and found that vendors with vendor name beginning with an "Z" will not select!!

    We tested by changing the vendor name and sure enough, it was selected.

    Check back for a hot fix or SP1 fix!!!

  • Community Member Profile Picture
    Community Member on at
    Re: Re: Re: Select checks not including all vendors\documents

    Great, except my vendor name starts with K.  We have other vendors who start with K and have not had this issue...

     Congrats on your resolution. 

     

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