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Workflow Notifications

Posted on by 10

I am trying workflow notifications, but it is not working.

Email account is set for sender and receiver in business central, Notification schedule is also set as mail instantly But mail is not coming.

Can anyone help?

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  • AntonioTorre Profile Picture
    AntonioTorre 566 on at
    RE: Workflow Notifications

    I dont know if it helps, but I got those errors when sending emails and I fixed it using a shared email (marking it as default in eMail Accounts). I was using a per user 0365 emails and that didn't work.

    I guess an SMTP email account would work also

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: Workflow Notifications

    check email log, what it is showing.

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,056 on at
    RE: Workflow Notifications

    Hi,

    Please check the below steps.

    1. Check Email address in the Approval user setup is correct or not.

    2. In your approval workflow the below step is present or not. Create notification Ideally it should be present.

    pastedimage1654606003013v1.png

    3. Check the Email accounts page the account is setup up as default or not. Ideally it should be default.

    pastedimage1654606123443v2.png

    4. Go to Job queue entries and check notification schedule job queue is error out or not?

    if it is error out what is the error message?

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

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