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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / North Europe Problems ...
Small and medium business | Business Central, N...
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North Europe Problems accessing Business Central online?

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Posted on by caskland 10

Hi,

Checking in with Business Central online users in EMEA if anyone detected issues with accessing business central?

Lacking an answer from Microsoft, trying to find out if our issues are local or affecting more tenants. Behaviour is after logging in just indefinitive waiting on "Getting ready".

Thanks

  • Marco Mels Profile Picture
    Marco Mels on at
    RE: North Europe Problems accessing Business Central online?

    Hello,

    Thank you for sharing. That is indeed the way to get information about service health. Delegated Admins may need to ask Office 365 admins to add them as a recipient to receive these messages as well.

    Thank you.

  • caskland Profile Picture
    caskland 10 on at
    RE: North Europe Problems accessing Business Central online?

    Indeed we're back online. 

  • KimNoer Profile Picture
    KimNoer 20 on at
    RE: North Europe Problems accessing Business Central online?

    Seems the service is stabilzing, many of our customers can login again without any issues.

  • Claus Macali.dk Profile Picture
    Claus Macali.dk 999 on at
    RE: North Europe Problems accessing Business Central online?

    Setup notification in your admin center, servicehealth

    Partners should start using M365 notification system and not D365 BC TAC as primary notification system.

    .. just checked on M365 Admin and can see the message we sent ...

    portal.office.com/.../Home

    .. can see the history for this Incident as well, if they didn’t activated notification ... now it is the time do it.

    docs.microsoft.com/.../view-service-health

    docs.microsoft.com/.../view-service-health

    See stauts here

    admin.microsoft.com/.../Home

    Please give

  • Claus Macali.dk Profile Picture
    Claus Macali.dk 999 on at
    RE: North Europe Problems accessing Business Central online?

    Dynamics 365 Business Central service alert

    Advisory information

    Title: Business central environment inaccessible
    ID: DN419065

    Status

    Investigating

    Affected Services

    Dynamics 365 Business CentralDynamics 365 Business Central

    Details

    Title: Business central environment inaccessible

    User Impact: Users may be unable to access your Business Central environment.

    We are aware of an emerging issue where users are unable to access your environment. We are investigating the issue and will provide another update within the next 30 minutes.

    This information is preliminary and may be subject to changes, corrections, and updates.

    Thank you,
    The Microsoft team
  • MadsG Profile Picture
    MadsG on at
    RE: North Europe Problems accessing Business Central online?

    Seems that even though delegated admin can login, error occurs when you try to edit data. Tried on customer name and got error.

  • KimNoer Profile Picture
    KimNoer 20 on at
    RE: North Europe Problems accessing Business Central online?

    Very odd issue. Many of our customers cannot login, they get stuck at "Getting Ready" - however I can login using my delegated admin user.  But I cannot login on our own BC with the same user.

    This seems to be trigged by some user dependent setup.

  • MadsG Profile Picture
    MadsG on at
    RE: North Europe Problems accessing Business Central online?

    Same here, does it make sense for all partners to create support tickets. What do you normally do, create one for one tenant, stay tuned on community/yammer, create tickets for all customers facing problems?

  • caskland Profile Picture
    caskland 10 on at
    RE: North Europe Problems accessing Business Central online?

    Thanks for feedback.

    We noted however that it seem to be issue for online / end users. OAuth2 API access seem to work. We're based in sweden.

    Since we have more confirmations across EMEA Microsoft must clearly be on it.

  • HeatSave Profile Picture
    HeatSave 15 on at
    RE: North Europe Problems accessing Business Central online?

    We have the exact same problem.

    Our business is located in Denmark

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