web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Opening Balance is 0 w...
Finance | Project Operations, Human Resources, ...
Answered

Opening Balance is 0 when performing first Bank Reconciliation after migration

(1) ShareShare
ReportReport
Posted on by Maria Nastevska 171

Hi everyone,

 

My client recently migrated to D365 &O and I'm they're currently stuck to do the bank reconciliation as the opening balance is not showing in the account reconciliation page.

When i check the trial balance, the balance is there. We have migrated the Bank OB. 

What am I missing?

Account reconciliation page:

 

TB: 

I have the same question (0)
  • Verified answer
    K_G Profile Picture
    K_G 142 on at
    Opening Balance is 0 when performing first Bank Reconciliation after migration
    When performing the bank migration, you need to identify the total bank balance that will be migrated. This will be made up of a reconciled amount, and the unreconciled amount.
    1. Post a journal for the reconciled amount to the bank.
    2. Create a dummy bank statement for the same value as this reconciled amount.
    3. Perform a bank reconciliation, matching the single entry from your dummy statement to the bank ledger balance.
     
    Now, for the bank balance made up of unreconciled entries, these need to be posted in an itemised format, this will ensure each entry appears as a separate line in your bank reconciliation worksheet and contains the details needed to perform a successful reconciliation.
    4. Post detailed itemised entries for the amount of your bank balance that has yet to be reconciled.
     
    This should now bring your total bank balance up to the correct figure, ensure the correct balance is showing as reconciled, and allow you to perform subsequent bank reconciliations.
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,615 Super User 2025 Season 2 on at
    Opening Balance is 0 when performing first Bank Reconciliation after migration
    What is "Bank OB"? Outstanding balance?  Does this mean you migrated individual outstanding transactions or just the bank balance?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 2,352

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 810 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 616 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans