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Microsoft Dynamics CRM (Archived)

Going round in MS pre-sales circles - Please help

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Posted on by 75

Struggling to get coherent, consistent pre-sales information for my business (in UK).

Looking to buy Dynamics CRM Online with MS Office 365

Before I trial the software I need to confirm the following;

1) Can I use MS Office 365 Midsize Business with Dynamics CRM Online

2) Is there anyway of avoiding 5-user licence entry point. ( I need 3 licences to start with and will add others later)

3) I believe there is a bundled option of Office 365 with Dynamics CRM that gets a 30% discount - could I qualify

4) Deal direct or go through partner? Pros/Cons?

I wouldn't normally burden a Forum/Community with such questions but I've run out of energy going round 5 different Microsoft numbers and am close to giving up.

And here I was thinking pre-sales customers always got priority ?(!)

Regards,

Eddie

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I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Please call on this number #877-276-2464 and choose option number 1. Your all questions will be answered.

  • Eddie Fleming Profile Picture
    75 on at

    Aasif,

    Thanks for that.

    Is there an equivalent number in the UK?

    regards,

    Eddie

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Eddie,

    www.microsoft.com/.../contact-us.aspx here you can chat with one of our representative (UK). Phone support is also available - 0845 700 1000 (Monday–Friday, 8:00 A.M.–6:00 P.M)

  • Suggested answer
    Josh Thompson Profile Picture
    1,115 on at

    1) Can I use MS Office 365 Midsize Business with Dynamics CRM Online

    I just looked at a sell sheet and it looks like the requirement is an E3 or E4 level Office 365 subscription for integration with CRM.

    www.microsoft.com/.../details.aspx

    www.microsoft.com/.../crm-office-365.aspx

    blogs.technet.com/.../office-365-comparing-p-m-and-e-plans.aspx

    2) Is there anyway of avoiding 5-user licence entry point. ( I need 3 licences to start with and will add others later)

    As far as I know, it is a minimum of 5 users licenses for CRM online.

    3) I believe there is a bundled option of Office 365 with Dynamics CRM that gets a 30% discount - could I qualify

    You would need to talk to your MS Partner of record or try calling one of the numbers. 1-877-CRM-CHOICE or 1-888-477-7989 (I'm not sure those numbers are useful for UK)

    4) Deal direct or go through partner? Pros/Cons?

    Partners typically can get a little better pricing plus you'll get a representative that knows your business and your environment and can help recommend the best program for you. You'll also have someone to help you work through the setup and config and can provide advice, consulting and training if the need arises.

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