web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... D365 CRM Reference Arc...

Customer experience | Sales, Customer Insights,...

Suggested Answer

D365 CRM Reference Architecture

(0) Share

Report

Report

Posted on by Cromwell Montenegro

25

Hi,

I'm looking for D365 CRM Reference Architecture for each module like Sales, Marketing and Customer Service. Appreciate if someone can point me the directions.

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

PerezAguiar Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hey! As online architecture, I think it's complicated to get a detailed reference architecture. However you can check the following guides:

- https://cloudblogs.microsoft.com/dynamics365/it/2020/03/25/understanding-dynamics-365-for-it-architecture-integration-and-more/. This list pretty much the services on Dynamics.

- https://docs.microsoft.com/en-us/microsoft-365/solutions/cloud-architecture-models?view=o365-worldwide this link has some nice diagrams related to the underlying Identity services & networking in Microsoft Cloud.

Best regards,

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 180 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans