Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Insights Showing Up on Contact Record But Not Lead Record

(0) ShareShare
ReportReport
Posted on by 455

Our lead scoring model appears to be working, but the Insights Tab only populates on the Contact record and not the Lead record.  Below are some screenshots of both.  Is this how it's supposed to behave?  Our sales people look at Lead records and not Contact records.  Any help would really be appreciated. 

pastedimage1601645760753v1.png

pastedimage1601645801997v2.png

  • RE: Insights Showing Up on Contact Record But Not Lead Record

    What is the old Lead Scoring system vs new lead scoring system?

  • Verified answer
    AnthonyUliano Profile Picture
    AnthonyUliano 455 on at
    RE: Insights Showing Up on Contact Record But Not Lead Record

    Actually, I figured out there's an old Lead Scoring system and a new lead scoring system.  I found the new views on both the lead and contact record, so I no longer need help with this question.  Thanks!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans